Easy Access

Last Updated: January 4, 2026
Effective Date: January 4, 2026

1. Introduction

Easy Access Kenya (“we,” “our,” “us,” or “Company”) operates the website www.easyaccess.ke (the “Site”). We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains:

  • What information we collect and why
  • How we use and share that information
  • Your rights and choices regarding your information

By using our Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information You Provide

We collect information that you voluntarily provide when you:

  • Subscribe to our newsletter
  • Contact us via email
  • Submit content or feedback
  • Interact with our social media

This may include:

  • Name and email address
  • Contact information
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our Site, we automatically collect:

  • Log Data: IP address, browser type and version, pages visited, time and date of visit, time spent on pages
  • Device Information: Device type, operating system, unique device identifiers
  • Cookies and Tracking Technologies: See our Cookie Policy for details

2.3 Information from Third Parties

We may receive information from:

  • Analytics providers (Google Analytics)
  • Social media platforms when you interact with our content

3. How We Use Your Information

We use your information for the following purposes:

3.1 Legitimate Business Purposes

  • Service Delivery: Provide, maintain, and improve our content and services
  • Communication: Respond to your inquiries and send administrative information
  • Analytics: Understand how users interact with our Site to improve user experience
  • Security: Detect, prevent, and address technical issues, fraud, and abuse
  • Legal Compliance: Comply with applicable laws and regulations
  • Send newsletters and promotional materials (you can opt-out anytime)
  • Personalize content recommendations

For users in the European Economic Area (EEA), we process your data based on:

  • Consent: When you opt-in to newsletters or marketing
  • Legitimate Interests: To operate, improve, and secure our Site
  • Legal Obligations: To comply with applicable laws

5. How We Share Your Information

We do not sell your personal information. We may share information with:

5.1 Service Providers

  • Analytics: Google Analytics (anonymized IP)
  • Email Services: For newsletter delivery
  • Hosting: Vercel for website hosting

We may disclose information if required by law or to:

  • Comply with legal processes
  • Protect our rights and property
  • Prevent fraud or security issues
  • Protect the safety of users

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred.

6. Data Retention

We retain your information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Newsletter data is retained until you unsubscribe. Analytics data is retained according to Google Analytics retention policies.

7. Your Privacy Rights

7.1 All Users

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data (“right to be forgotten”)
  • Opt-Out: Unsubscribe from marketing emails
  • Object: Object to processing of your data

7.2 EEA/UK Users (GDPR)

  • Data Portability: Receive your data in a portable format
  • Restrict Processing: Request restriction of processing
  • Withdraw Consent: Withdraw consent at any time

7.3 California Users (CCPA)

  • Know: Know what personal information is collected
  • Delete: Request deletion of personal information
  • Opt-Out: Opt-out of sale of personal information (we don’t sell data)
  • Non-Discrimination: Not be discriminated against for exercising rights

7.4 Kenya Users (Data Protection Act, 2019)

  • Access and Correction: Access and correct your personal data
  • Objection: Object to processing
  • Deletion: Request deletion of your data
  • Complain: Lodge a complaint with the Office of the Data Protection Commissioner

To exercise these rights, contact us at privacy@easyaccess.ke

8. Data Security

We implement appropriate technical and organizational security measures, including:

  • Encryption (HTTPS/TLS)
  • Access controls
  • Regular security assessments

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Kenya. We ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses
  • Privacy Shield certifications (where applicable)

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies.

11. Children’s Privacy

Our Site is not intended for children under 13 years old (or 16 in the EEA). We do not knowingly collect information from children. If you believe we have collected information from a child, contact us immediately.

12. Do Not Track Signals

Our Site does not currently respond to “Do Not Track” browser signals.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will:

  • Post the updated policy on this page
  • Update the “Last Updated” date
  • Notify you via email or Site notice for material changes

Your continued use of the Site after changes constitutes acceptance.

14. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Email: privacy@easyaccess.ke
Website: https://www.easyaccess.ke/contact

Data Protection Officer (Kenya):
For Kenya data protection inquiries: privacy@easyaccess.ke

Supervisory Authority (EEA/UK):
You have the right to lodge a complaint with your local data protection authority.

Kenya Data Protection Commissioner:
Office of the Data Protection Commissioner
Website: https://www.odpc.go.ke